We require at least 48-72 hrs notice if you need to reschedule your cleaning. If we don't get the notice in the proper amount of time there will be a short notice cancelation fee that equals half of your normal cleaning. When someone cancels last minute, it doesn't give us enough time to try and fill the spot. We do our best to make sure every client is getting emails and reminder text through out the week so that there should be plenty of time to confirm or cancel. We appreciate everyone's business and thank you in advance for your corporation.